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Frequently Asked Questions
What payment methods do you accept?
We support the following payment methods: PayPal account and credit card.
Can I change plans?
Yes, you can change your plan at any time. Upon switching plans, your current subscription will be canceled immediately.
What happens when my subscription expires?
Once your subscription expires, you’ll lose access to all the subscription features.
Can I request a refund for my purchase?
Yes, you can request a refund for your purchase within 14 days of the initial transaction.
How do I request a refund?
To request a refund, please contact our customer support team through our chat widget or support email. Be sure to provide your transaction details and a clear explanation of why you are requesting a refund.
How to contact support team?
You can contact our support team using the email: hello@askbff.com